Break Language Barriers in Customer Support with VoiceCoreIQ
Break Language Barriers
in Customer Support with VoiceCoreIQ
Break Language Barriers in Customer Support with VoiceCoreIQ
Break Language Barriers in Customer Support with VoiceCoreIQ
Real-Time Multilingual Communication with Azure and Microsoft Teams allows users to chat in different languages with instant translations. It also analyzes the tone of messages to detect if they are positive, neutral, or negative.
Real-Time Multilingual Communication with Azure and Microsoft Teams allows users to chat in different languages with instant translations. It also analyzes the tone of messages to detect if they are positive, neutral, or negative.
Real-Time Multilingual Communication with Azure and Microsoft Teams allows users to chat in different languages with instant translations. It also analyzes the tone of messages to detect if they are positive, neutral, or negative.
Overview
Overview
Overview
VoiceCoreIQ: AI-powered voice recognition
and analytics platform
Why VoiceCoreIQ?
Why VoiceCoreIQ?
Real-Time Multilingual Communication
VoiceCoreIQ empowers your global operations by offering seamless, real-time multilingual communication. With advanced AI-driven translation capabilities, it ensures your team and customers can connect effortlessly, breaking language barriers and fostering global collaboration.
Live Sentiment Analysis to Enhance Customer Interactions
VoiceCoreIQ provides live sentiment analysis during calls, giving your agents real-time insights into customer emotions. This enables proactive and empathetic responses, elevating customer satisfaction and ensuring every interaction is meaningful and impactful.
Customizable and Scalable Solution
Designed with scalability in mind, VoiceCoreIQ adapts to the unique needs of your business. Its customizable features integrate seamlessly with Microsoft Teams and Azure Communication Services, making it an ideal solution for organizations of any size and industry.
Overview
Overview
Change Microsoft Teams Communication to
Microsoft Teams Telephony
Why TeamsCoreIQ?
Real-Time Multilingual Communication
VoiceCoreIQ empowers your global operations by offering seamless, real-time multilingual communication. With advanced AI-driven translation capabilities, it ensures your team and customers can connect effortlessly, breaking language barriers and fostering global collaboration.
Live Sentiment Analysis to Enhance Customer Interactions
VoiceCoreIQ provides live sentiment analysis during calls, giving your agents real-time insights into customer emotions. This enables proactive and empathetic responses, elevating customer satisfaction and ensuring every interaction is meaningful and impactful.
Customizable and Scalable Solution
Designed with scalability in mind, VoiceCoreIQ adapts to the unique needs of your business. Its customizable features integrate seamlessly with Microsoft Teams and Azure Communication Services, making it an ideal solution for organizations of any size and industry.
Real-Time Language Translation with Azure OpenAI
Break communication barriers with real-time language translation powered by Azure OpenAI. VoiceCoreIQ ensures seamless multilingual communication for businesses operating in diverse, global markets.
Break communication barriers with real-time language translation powered by Azure OpenAI. VoiceCoreIQ ensures seamless multilingual communication for businesses operating in diverse, global markets.
Enable real-time translation during voice and video calls to bridge language gaps effortlessly.
Enable real-time translation during voice and video calls to bridge language gaps effortlessly.
Drive global scalability by supporting customer interactions in multiple languages without delays.
Drive global scalability by supporting customer interactions in multiple languages without delays.
Improve communication accuracy and efficiency, ensuring that no message is lost in translation.
Improve communication accuracy and efficiency, ensuring that no message is lost in translation.
VoiceCoreIQ empowers your teams to connect, engage, and deliver exceptional service in any language, anywhere.
VoiceCoreIQ empowers your teams to connect, engage, and deliver exceptional service in any language, anywhere.
Live Sentiment Analysis in Microsoft Teams
Understand and respond to your customers better with live sentiment analysis during calls. VoiceCoreIQ gives your agents actionable insights into customer emotions in real-time.
Understand and respond to your customers better with live sentiment analysis during calls. VoiceCoreIQ gives your agents actionable insights into customer emotions in real-time.
Analyze customer sentiment to adjust responses and deliver empathetic support.
Analyze customer sentiment to adjust responses and deliver empathetic support.
Identify and address frustration or satisfaction trends to optimize customer experiences.
Identify and address frustration or satisfaction trends to optimize customer experiences.
Enable managers to access real-time emotional insights for training and coaching.
Enable managers to access real-time emotional insights for training and coaching.
With live sentiment analysis, empower your agents to create meaningful, impactful interactions that foster trust and satisfaction.
With live sentiment analysis, empower your agents to create meaningful, impactful interactions that foster trust and satisfaction.
AI-Powered Call Summaries
Save time and improve efficiency with AI-generated call summaries that provide instant overviews of every conversation. VoiceCoreIQ transforms lengthy discussions into actionable insights.
Generate detailed call summaries, highlighting key points, action items, and resolutions.
Generate detailed call summaries, highlighting key points, action items, and resolutions.
Automate post-call workflows with seamless integration into CRM systems and ticketing tools.
Ensure auditability with preserved transcriptions and AI-verified notes.
Ensure auditability with preserved transcriptions and AI-verified notes.
VoiceCoreIQ streamlines documentation and follow-ups, helping teams focus on what matters—delivering exceptional service.
VoiceCoreIQ streamlines documentation and follow-ups, helping teams focus on what matters—delivering exceptional service.
Customizable and Scalable with Azure Communication Services
Empower your organization with a communication platform that's both customizable and scalable, leveraging the power of Azure Communication Services. VoiceCoreIQ adapts to your business needs, ensuring seamless integration and future-ready capabilities.
Empower your organization with a communication platform that's both customizable and scalable, leveraging the power of Azure Communication Services. VoiceCoreIQ adapts to your business needs, ensuring seamless integration and future-ready capabilities.
Tailored Solutions: Customize workflows, integrations, and features to meet unique business needs and industry requirements.
Tailored Solutions: Customize workflows, integrations, and features to meet unique business needs and industry requirements.
Effortless Scalability: Expand your communication capabilities as your organization grows, without compromising performance or user experience.
Effortless Scalability: Expand your communication capabilities as your organization grows, without compromising performance or user experience.
Future-Proof Technology: Stay ahead with a platform designed for flexibility, adapting to evolving business needs and technological advancements.
Future-Proof Technology: Stay ahead with a platform designed for flexibility, adapting to evolving business needs and technological advancements.
VoiceCoreIQ powered by Azure Communication Services ensures your communication solutions are as dynamic as your business.
VoiceCoreIQ powered by Azure Communication Services ensures your communication solutions are as dynamic as your business.
Problem & solutions
Problem & solutions
Problem & solutions
Breaking Communication Barriers: Challenges
and How VoiceCoreIQ Solves Them
Breaking Communication Barriers: Challenges
and How VoiceCoreIQ Solves Them
Problem & solutions
Problem & solutions
Breaking Communication Barriers: Challenges
and How VoiceCore Solves Them
Problems
Language Barriers in Global Customer Support
Inefficiency in Real-Time Communication
Lack of Sentiment Awareness During Conversations
Limited Customization and Scalability in Communication Solutions
Fragmented Tools for Multilingual Communication
High Cost and Complexity of Managing Multilingual Support
Solutions
VoiceCoreIQ enables seamless, real-time multilingual communication
It improves communication speed with instant, real-time translation
Live sentiment analysis helps agents respond based on customer emotions
VoiceCoreIQ offers customization and scalability through Azure’s flexibility
It unifies translation, sentiment analysis, and communication into one platform
VoiceCoreIQ reduces costs and complexity with an all-in-one solution
FAQs
FAQs
FAQs
FAQs
Learn more about our VoiceCoreIQ by
user questions
What is VoiceCoreIQ?
What is VoiceCoreIQ?
What is VoiceCoreIQ?
What is VoiceCoreIQ?
How does VoiceCoreIQ support multilingual communication?
How does VoiceCoreIQ support multilingual communication?
How does VoiceCoreIQ support multilingual communication?
How does VoiceCoreIQ support multilingual communication?
What industries can benefit from VoiceCoreIQ?
What industries can benefit from VoiceCoreIQ?
What industries can benefit from VoiceCoreIQ?
What industries can benefit from VoiceCoreIQ?
Does VoiceCoreIQ provide call insights?
Does VoiceCoreIQ provide call insights?
Does VoiceCoreIQ provide call insights?
Does VoiceCoreIQ provide call insights?
How is VoiceCoreIQ different from other communication tools?
How is VoiceCoreIQ different from other communication tools?
How is VoiceCoreIQ different from other communication tools?
How is VoiceCoreIQ different from other communication tools?
Is VoiceCoreIQ scalable for large organizations?
Is VoiceCoreIQ scalable for large organizations?
Is VoiceCoreIQ scalable for large organizations?
Is VoiceCoreIQ scalable for large organizations?
How does VoiceCoreIQ improve customer experience?
How does VoiceCoreIQ improve customer experience?
How does VoiceCoreIQ improve customer experience?
How does VoiceCoreIQ improve customer experience?
Does VoiceCoreIQ require any additional hardware?
Does VoiceCoreIQ require any additional hardware?
Does VoiceCoreIQ require any additional hardware?
Does VoiceCoreIQ require any additional hardware?
Is VoiceCoreIQ secure?
Is VoiceCoreIQ secure?
Is VoiceCoreIQ secure?
Is VoiceCoreIQ secure?
How can I get started with VoiceCoreIQ?
How can I get started with VoiceCoreIQ?
How can I get started with VoiceCoreIQ?
How can I get started with VoiceCoreIQ?
Ready to Optimize Your Teams Experience ?
Ready to Optimize Your Teams Experience ?
Ready to Optimize Your Teams Experience ?
Ready to Optimize Your Teams Experience ?
Schedule a meeting with our experts to see how TeamsCoreIQ can revolutionize your Microsoft Teams communication
Schedule a meeting with our experts to see how TeamsCoreIQ can revolutionize your Microsoft Teams communication
Schedule a meeting with our experts to see how TeamsCoreIQ can revolutionize your Microsoft Teams communication
Schedule a meeting with our experts to see how TeamsCoreIQ can revolutionize your Microsoft Teams communication
Innovative Solutions for IoT Analytics, Microsoft Copilot, and M365 Experience Optimization
Innovative Solutions for IoT Analytics, Microsoft Copilot, and M365 Experience Optimization
Innovative Solutions for IoT Analytics, Microsoft Copilot, and M365 Experience Optimization
Innovative Solutions for IoT Analytics, Microsoft Copilot, and M365 Experience Optimization